Personal Support & Companion Care in Southwest Florida

Companion care covers meals, errands, housekeeping, transportation, and company. Personal care adds hands-on help — bathing, dressing, grooming, and mobility. Because Abby Services refers only HHAs and CNAs, one caregiver can cover both as needs change.

Yes — that's the goal, and a consistent schedule is what makes it possible. Keep in mind the best caregivers are in demand and rarely idle, so clients who can offer some flexibility around a caregiver's existing schedule have the most options. That's why we encourage clients to develop a small team of caregivers rather than relying on one person — familiar faces your loved one knows, with coverage that doesn't fall apart when someone is sick or away. After introductions, you and your caregivers manage the schedule together directly.

This is very common — and it's worth making sure everyone's expectations are aligned before care starts. Abby Services is RN owned and operated, and sometimes a family conversation with a trusted health professional is what brings everyone together — though ultimately, the decision belongs to the person receiving care. Seniors who insist they don't need help for themselves are often more open when it's framed differently: accepting a little support can put a worried son or daughter at ease. Many families also introduce the caregiver simply as "help around the house." Starting small — a few hours of housekeeping and company — often turns resistance into asking when they're coming back.

You'll see a wide range of rates depending on location, hours, and level of care. Be cautious of services that won't discuss rates until they've visited your home — too often that visit isn't about evaluating your needs, it's about evaluating what you can afford to pay. We do it differently: we're upfront about typical ranges, and a phone consultation is free. Call us and we'll give you a clear picture for your situation.

Usually not. Families often find companion care through Abby Services is competitive with traditional companion-only services, and you get a whole lot more. We refer only home health aides (HHAs) and certified nursing assistants (CNAs), so the caregiver who keeps your loved one company can also help with bathing, dressing, toileting, and moving safely — help nearly every senior needs at some point — without switching to someone new.

You can request a different caregiver at any time — no hard feelings, no hassle. The right personality match matters, and your feedback helps us identify better candidates for you. We'll keep working with you until you find the right fit.

Often within 24 hours during the work week — the real timeline depends on how quickly the key pieces come together: documents, payment arrangements, and your caregiver preferences. Once those are in place, we can make a match. That said, this isn't a perfect world, and emergencies happen. If you're facing a crisis — a fall, a hospital discharge, a family caregiver who's burned out — call us, and we'll prioritize your search. In urgent situations, care can be arranged in as little as an hour.

Medicare generally does not pay for ongoing private caregivers. Long-term care insurance often does once the policy's benefit triggers are met, and Abby Services helps with the documentation insurers expect. Learn how long-term care insurance works with Abby Services. Veterans and surviving spouses may also qualify for VA benefits that help offset the cost.