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Free Consultation - Call: 239-590-0861
Proudly serving families in Fort Myers, Cape Coral, Naples, Bonita Springs, and surrounding Southwest Florida communities.
Yes! Another deficiency free survey for Abby Services! But what does that mean for the seniors throughout Fort Myers & Cape Coral seeking excellent caregivers? It means the patients and families seeking in-home senior care can’t go wrong with Abby Services.
Our four most recent AHCA standard surveys have all come back deficiency-free — the latest on December 30, 2025. What does it mean to be deficiency free? It means the state arrived unannounced, reviewed our records, our practices, and our caregiver files, and cited nothing. Think of it as getting a really good report card.
| Survey date | Inspection type | AHCA result |
|---|---|---|
| 12/30/2025 | Standard | No deficiencies |
| 12/10/2019 | Standard | No deficiencies |
| 04/18/2018 | Standard | No deficiencies |
| 09/01/2016 | Standard | No deficiencies |
That is four consecutive deficiency-free standard surveys spanning nine years. AHCA publishes these results, so you do not have to take our word for it — look us up yourself on Florida Health Finder.
AHCA’s online portal only goes back to 2013. Abby Services has been licensed and surveyed since 1997, and for most of that time surveys came about every two years. Counting those earlier inspections, we have recorded more than a dozen deficiency-free surveys over the life of the business. We keep those results on file and are glad to share them.
Home Care providers are facing increasing regulatory scrutiny with each passing year. A deficiency-free survey means that Abby Services continues to meet AHCA’s (The Agency for Healthcare Administration’s) standards. Our most recent state inspection confirms it: a 100% deficiency-free survey. It means surveyors reviewed our records, our practices, and our caregiver files, and cited nothing.
Surveys are conducted by AHCA or The Agency For Healthcare Administration. On its website, AHCA states its mission as “Better Health Care for All Floridians.”
They are responsible for the administration of the Florida Medicaid program, licensure, and regulation of Florida’s 48,500 health facilities, including Nursing Homes, and hospitals.
Standard inspections are conducted periodically by the Agency For Healthcare Administration — historically about every two years, though the schedule can vary. Surveyors arrive unannounced and over the course of a day, they interview caregivers & clients, review procedures, and check records for compliance with regulations on care, confidentiality, caregiver screening, patient rights, and quality of services. Abby Services operates at the highest level of quality at all times. We never know when the ‘pop quiz’ will happen, but we are always ready, and our survey records show it.
An excellent state survey means you or your loved one can expect the highest level of service. This is an important factor when considering what In-Home Care Service to use. Some In-Home Care providers are cited for failing to do proper background screenings, failing to maintain specific state-required training, or failing to even maintain a proper business license. These citations only identify issues that were found. Citations result in fines and corrective plans which have to be put in place and followed. Licensed providers’ survey results can be reviewed here.
Deficiency free survey results can be difficult to achieve. To do so requires a solid knowledge of confusing state regulations. This knowledge must be combined with solid practices to ensure these regulations and guidelines are followed.
Some providers may not have a solid working knowledge of the regulations that govern our industry. This results in incorrectly completed or absent background screenings, missing training to insure a caregiver can competently and safely assist an individual in their home, or even improper or absent emergency plans.
These surveys where non-compliance with state guidelines is discovered require the offending business to correct the issue. if serious enough the deficient findings can result in fines and ultimately suspension of a business license which is required to function.
A deficiency free survey demonstrates that a Senior Caregiver Service is following required state guidelines. AHCA does have survey results available to review (the link is listed above) however it can be cumbersome to review.
You could just ask. All licensed senior care businesses are required to have their deficiency reports available on site. The business should know what deficiencies they had and what action was taken to correct them. (More alarming is if they dont know their deficiencies or actions taken to correct them).
Abby Services is proud to share our results. Our history of deficiency-free surveys shows in the caregivers our clients work with.
