Ally: A powerful tool connecting patients to 100’s of caregivers.

Using Ally: A patient guide.

Ally is specalized software that helps clients and their caregivers connect.

Abby Services works with a software product called Ally to help connect clients with in-home caregivers throughout Fort Myers and Cape Coral.

How does a new patient, or their family, sign up for Ally?

It is easy for patients or their families to create an online profile. Once a patient decides to work with Abby Services an e-mail is sent to their representative. This email will walk them through everything necessary to utilize all of the benefits of this amazing client/caregiver platform.

Safe, secure, online payment processing.

One of the biggest features of this software is that it provides a safe secure way to manage client payments to their caregivers. Utilizing the client-managed payment platform limits who has access to your payment info and helps families manage their care securely.

While we encourage all families to utilize the full features of Ally if you don’t want to create an online account you can just complete the form below to authorize payment.

What else does Ally do?

In addition to providing a payment portal, this software provides patients and families a safe and secure way to manage and view the care they receive.  Once signed up patients and their families can:

  • Make arrangements to pay their caregiver.


  • View and manage their upcoming caregiver schedules.


  • Review and approve upcoming payments and past invoices.


  • Manage and submit complex insurance claims.

Yes, this software also helps clients manage Long Term Care Insurance claims.

Ally helps to insure quick processing of Long Term Care insurance claims by immediately transmitting necessary claim information when an invoice is generated. This helps to insure quick, complete, and accurate insurance claims processing.

If you wish to process your Long Term Insurance Claim this way you must complete the authorization below.

Why use tech to help connect clients and caregivers?

For better or worse technology is present in the modern world. In the past paper, caregiver invoices were used to document the services caregivers provided for their clients. 

Unfortunately, this process was cumbersome resulting in delayed client invoicing, processing of long-term care insurance claims, and potentially missed caregiver visits due to miscommunication.

Most clients and/or their families have access to the internet. This is all that is necessary to access the powerful resources of this caregiver product. 

Another component is the widespread availability of cellular devices that are connected to the internet. By utilizing this resource caregivers are able to view and document client care, manage invoices to their clients, and also receive client payments.

All communication through the Ally Platform is consistent between caregivers, clients, and ultimately Abby Services who helps to connect both parties.

Still have questions? Don't worry, we are here for you!

Do you have questions about how Ally works with Abby Services? We are here to help. Just call 239-590-0861 to discuss your questions or concerns with our Abby Services Team.

If you wish to speak with an Ally representative they are available at 1-800-930-0587.

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