The Abby Services Story

Abby Services is a family-owned and operated Nurse Registry. We are based in Fort Myers, Florida, and are licensed and overseen by the Agency for Healthcare Administration (AHCA). Abby Services was founded by Tom Strachan in 1997 after recognizing a local need for quality, cost-effective, in-home care in the Fort Myers area. We specialize in the screening, credentialing, and referral of safe, qualified caregivers. Our services can help anyone live safely, comfortably, and independently for as long as they like by helping them find the perfect caregiver.

At Abby Services we believe that the consumer who elects to privately pay for their own or family member's care has the right to assess their own care needs, make decisions about how they want their care delivered, select the person who will deliver that care, and choose how, when, and where that care will be delivered.

Scott Strachan is an RN and Administrator of Abby Services. His extensive experience makes him a key member of the Abby Services Team.

He has been a caregiver with Abby Services while working as a CNA. Scott attended Nursing School at Penn State University. As an RN he has worked in a variety of settings throughout the country including Med-Surg, Hospice, Palliative Care, Oncology, Ortho, Medical ICU, Surgical ICU, Neuro ICU, Cardiac Rehab, and In-Home Care. He has even worked locally at Healthpark Hospital, Shell Point, and other local facilities. Scott is currently serving as Secretary for The Florida chapter of The Private Care Association, and has served on the board of the Lee County Injury Prevention Coalition.

Scott would most likely say that he grew up in Western Pennsylvania but has worked throughout the country as a Travel Nurse. Fort Myers has been home for some time though. Although not a huge sports fan, you can tell where he is from by the Pirates, and Steelers hats he wears when not working.

Jaimee Thompson is the President and Co-Owner of Abby Services — and for many, she's the heart of the organization. As the daughter of Abby's founder, John "Tom" Strachan, Jaimee has been involved with the company since its earliest days in 1997, carrying forward her father's legacy of fair, honest, and client-focused care.

Known throughout Southwest Florida as the face of Abby Services, Jaimee plays a key role in shaping the company's direction, cultivating relationships with community partners, and ensuring that every client receives the personal attention and high-quality support they deserve. She is especially passionate about helping families navigate aging and dementia with dignity and confidence.

Jaimee is a familiar presence at senior care facilities, provider meetings, and local outreach events — often recognized for her warm approach, deep knowledge, and relentless advocacy for both caregivers and clients. She is also an active leader in community coalitions focused on elder care, safety, and mental health. She completed the Senior Care Partner Program at Florida Gulf Coast University, further strengthening her commitment to quality care and professional excellence in the home care field.

Originally from the Pittsburgh area, Jaimee moved to Fort Myers in 2006 with her family and proudly calls it home. Outside of work, she is a devoted mom to boy-girl twins who keep her very busy. She is also the widow of Craig Thompson, whose memory continues to inspire her resilience and compassion. Today, she shares life with her partner, Abe, a licensed physical therapist, whose support and shared commitment to helping others remain a grounding force in her life.

At Abby Services, we believe that great care starts with great people — and for us, that began with John "Tom" Strachan, our founder.

Tom started Abby Services in 1996 with a simple but powerful goal: to make it easier for families to find dependable, compassionate caregivers. After decades working in senior care, he saw firsthand the difference that personalized, consistent support could make in someone's life — and he knew our community needed more of it. So he built Abby Services from the ground up, focused not on profits or quick fixes, but on honesty, fairness, and real human connection.

Nearly 30 years later, those values still guide everything we do.

Tom wasn't just a founder — he was a listener, a problem-solver, and someone who treated everyone with dignity and respect. Whether you were a caregiver, a client, or a family member, he made time for you. His quiet leadership and deep belief in doing the right thing set the tone for what Abby Services has become.

Tom passed away in 2024 after a long and courageous journey with Parkinson's and dementia. His legacy lives on in the trust families place in us every day, and in the dedication of the caregivers we support. Abby Services is still family-owned and operated — and still grounded in the mission Tom started: connecting people to care they can count on.

To every caregiver and every client who continues to walk this path with us — thank you. You are part of Tom's legacy.

Colleen Meyers is often the friendly voice you hear when calling Abby Services. She joined our team in 2023 and quickly became an essential part of our day-to-day operations. As Referral Coordinator, Colleen helps keep Abby Services — and the patients and caregivers we work with — organized, supported, and well-connected.

Originally from New Jersey, just outside of Philadelphia, Colleen enjoys the unique opportunity South Florida offers to serve seniors from all over the country, including many from her home state. She brings a calm, thoughtful presence to every conversation and plays a key role in helping clients get the information and support they need when they need it most.

Outside of work, Colleen is a proud grandmother of four and cherishes every moment spent with her growing family. Her dedication, warmth, and attention to detail make her a valued part of the Abby Services team.