Customer feedback is important at Abby Services In-Home Caregivers for Seniors. It lets us know what we can do to improve. It also lets those who are exploring In-Home care options know that they are working with someone they can trust.
Thank you and your sitters for providing kind, loving and consistent care. My Mom and I (and my brothers toward the end) were with my Dad at Gulf Coast Village and then the Hospice House all day, every day for 12 hours. We then stayed with him for 24 hours at the Hospice House. He was extremely restless and it required additional help, which is where your staff saved us.Had we not had your sitters at night especially at Gulf Coast Village, my Dad would have been in significant pain, likely fallen and been alone. We learned while he was at Gulf Coast Village that he required a full-time presence in his room at all times, as we could not rely on the staff to provide medicine on time or anticipate his needs. Your sitters made a significant difference for my family. We are incredibly grateful.Additionally, Alyssa was an incredible professional throughout our interactions. She was prompt in her communications, had a high sense of urgency and when there were issues she dealt with them swiftly and effectively.Thank you again for your services.All my best regards,Laurie